TechOps Engineer

Full-Time · Platform Team · Newcastle (UK), Remote

The Role

As TechOps Engineer, you will be part of a small team managing both cloud and IT infrastructure globally. You will need to create automated solutions to help deliver value in both the provisioning of cloud resource and end user devices. This role requires a degree of flexibility on tooling and technology in order to meet business needs.

On the cloud infrastructure side of things, you will work closely with development teams to deliver application services 24/7 across multiple environments hosted around the globe. We work with containerised workloads using Kubernetes on Google Cloud to host all of the business platform.

On the IT side, the successful candidate will need to ensure that our networks are secure and easy to use for all users over many devices. We work primarily on Apple hardware across three office locations, with many remote workers. You would be required to set up, onboard users and maintain equipment across these locations, providing tools to protect, and audit our entire inventory at any point in time.



The TechOps team is responsible for ensuring applications are deployed seamlessly at any time with all the dependent services and configuration.

It is essential that those applications continue to run 24/7, detect errors and provide remediation when needed and with that in mind, we have compiled a list of essential skills required for this post.

  1. Experience managing end user devices
  2. Experience with Mobile Device Management (MDM) software
  3. A solid understanding of networking and security best practices
  4. Configuration Management (Chef, Ansible or other)
  5. Google Cloud or other cloud infrastructure experience


We are really interested in speaking to candidates that are looking to develop their current skill set, so the ability to self-start and learn on the job is very important. The skills below aren't necessarily required, but would be very advantageous to your application.

  1. Kubernetes or other containerisation experience
  2. Prometheus & Grafana for dashboards & metrics
  3. Scripting or Programming with Python, Shell (bash, zsh etc..), Go or other
  4. Experience using tooling such as Chef, Cisco Meraki network and custom scripts / programs


up to £35k
Depending on experience

Holidays and Benefits

Twenty-three days of holiday every year. An extra two days are awarded after you've been here for three years.

A flexible working policy covering flexible times and flexible locations.

Discretionary bonus plan, subject to company and individual performance.


Hiring Process

The hiring process may change slightly depending on a number of factors. It is generally a multi step process as indicated.

If you pass one stage, you will proceed to the next. We try to give feedback to you if your application is not successful but this is not always possible.

The process is designed to give you maximum insight into what it is like to work here and also for us to assess your skills as quickly as possible.

We will review your application and verify claims
Video call 1
Initial interview with team lead, where we can decipher your level of technical knowledge
Video call 2
Interview with the senior team where you can ask questions
Offer & References
We will make a formal offer, subject to references

Diversity & Inclusion

We believe that the best workplaces celebrate and promote diversity. We are committed to ensuring that SoPost is an equal opportunity employer. And we think it’s right to build a company where everybody is welcome, with an open culture that thrives on not just our similarities but also our differences.

Part of this commitment is our promise that every team member and job applicant is treated equally, regardless of protected characteristics such as race, sexuality, religion or age.

Our company values of ownership, trust, no surprises, bigger than me, and doing it right, capture the essence of this statement, but we’re now being clear that this is key to our mission.



Ready to get the ball rolling? Click the link below to apply, attaching an up to date version of your CV. Make sure to include a little bit about yourself and why you want to work at SoPost in your email.

If you have still have questions regarding this position or anything else about working at SoPost, get in touch using the link below.

Apply now
Ask a question
Interested but not ready to apply?
If you've got any questions that are stopping you from applying, get in touch. No obligation.