Site Reliability Engineer

Full-Time · Platform Team · Newcastle (UK), Remote - (UK ONLY)

The Role

As the Site Reliability Engineer (SRE), you will be responsible for ensuring that our environments are fully operational and meeting our service metrics. You will play a key part in managing our platform, ensuring we deliver the best possible experience to all our brand partners and their users.

You will need to implement service levels and build automated solutions that verify that those levels are continually met. This is a hands on role and you will need to develop a thorough understanding of our platform.

Our platform will continually change and improve whilst we face new challenges. The successful candidate will ensure that our platform maintains a consistent user experience throughout changes and unexpected events. You will need to work closely with a small operational team to deliver a world class service, where disaster recovery and business continuity plans are baked into our day to day workings.

Your job will be to create tools and systems that verify our platform is working, whilst playing a key role in coordinating complex deployments of new features.



As the first SRE to join SoPost, we will be looking to hire someone with experience of managing production environments that can bring fresh, innovative ideas to the operations team.

  1. A good understanding of web applications, frameworks and security practices
  2. Familiarity with APIs
  3. Experience in an operational or live services role
  4. Scripting or Programming with Python, Shell (bash, zsh etc..), Go or other


We are really interested in speaking to candidates that have the right mind-set when it comes to learning on the job and the ability to problem solve effectively, so although not necessary, the below technical skills would be very advantageous to your application.

  1. The ability to communicate efficiently to all levels of technical understanding
  2. Google Cloud or other cloud infrastructure experience
  3. Kubernetes or other containerisation experience
  4. Prometheus & Grafana for dashboards & metrics



Holidays and Benefits

Twenty-three days of holiday every year. An extra two days are awarded after you've been here for three years.

A flexible working policy covering flexible times and flexible locations.

Discretionary bonus plan, subject to company and individual performance.


Hiring Process

The hiring process may change slightly depending on a number of factors. It is generally a multi step process as indicated.

If you pass one stage, you will proceed to the next. We try to give feedback to you if your application is unsuccessful but this is not always possible.

The process is designed to give you maximum insight into what it is like to work here and also for us to assess your skills as quickly as possible.

We will review your application and verify claims
Video call 1
Initial interview with team lead, where we can decipher your level of technical knowledge
Video call 2
Interview with the senior team where you can ask questions
Offer & References
We will make a formal offer, subject to references

Diversity & Inclusion

We believe that the best workplaces celebrate and promote diversity. We are committed to ensuring that SoPost is an equal opportunity employer. And we think it’s right to build a company where everybody is welcome, with an open culture that thrives on not just our similarities but also our differences.

Part of this commitment is our promise that every team member and job applicant is treated equally, regardless of protected characteristics such as race, sexuality, religion or age.

Our company values of ownership, trust, no surprises, bigger than me, and doing it right, capture the essence of this statement, but we’re now being clear that this is key to our mission.



Will you accept the challenge? Click the link below to apply, attaching an up to date version of your CV. Make sure to include a little bit about yourself and why you want to work at SoPost in your email.

If you still have questions regarding this position or anything else about working at SoPost, get in touch using the link below.

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