Account Manager

Full-Time · Commercial Team · London (UK)

The Role

At SoPost, we’re on a mission to build the most powerful product sampling platform in the world. Our technology enables many of the world’s most recognisable brands to run highly effective product sampling campaigns online. Our clients (‘Brand Partners’ as we refer to them) come from a broad range of different categories from cosmetics and fragrance, to pharmacy, to food and beverage.

Founded in 2012, SoPost employs over 40 people across three hubs: our technology team of software engineers and UX/UI designers are based in Newcastle (United Kingdom), while our commercial and partnership teams are located in both London and New York. We are active in 14 major markets across EMEA and North America.

Our growth trajectory has been significant and this year we ranked in the top 50 of the Sunday Times Tech Track 100. While we know we have come a long way, our ambition extends well beyond where we are now and we’re looking for amazing people to help us achieve it.

As an Account Manager at SoPost, the successful candidate will be immersed in all aspects of a commercial role - being in constant communication with our brand partners and working closely with cross functional teams to deliver campaigns. Exceptional interpersonal and organisational skills are required which will allow you to build instant rapport with brand partners to ensure the smooth running of campaigns and generate repeat business.

Reporting into our UK Head of Commercial Operations, you will be managing and working with the Account Management team to execute campaigns and manage brand relationships.

On a day-to-day basis this means:

  • Managing brand relationships to execute campaigns and advise them on campaign best practices.
  • Building strong brand relationships to nurture and grow accounts.
  • Discuss future campaigns and renewals with our brand partners.
  • Liaise with brand partners to collate relevant campaign collateral.
  • Using internal tools to build and monitor live campaigns.
  • Working with our Warehouse Operations team to coordinate stock management and the execution of a campaign launch.
  • Deliver post campaign analysis for our brands and recommendations for future campaigns.
  • Support the creation of collateral for our brand partners.


The ideal candidate will be a self-starter with excellent organisational and interpersonal skills. That along with a mix of the below skills would be preferred for this position.

  1. Experience in Sales, Marketing, or Account Management
  2. Excellent written and verbal communication skills
  3. Excellent time management skills
  4. Ability to develop lasting professional relationships with our brand partners
  5. High level of efficiency and accuracy
  6. Team player - with a good sense of humour


The below skills would be advantageous but not essential to any application:

  1. Experience/Working knowledge of digital media (particularly social)



Holidays and Benefits

Competitive Salary plus 23 days of annual leave, increasing to 25 by the end of three years of service.

Commitment to growing your professional development and a training budget to support that commitment.

Eligibility for our flexible working arrangement, giving you the power to manage your time and place of work.

Participation in Annual Bonus Plan and SoPost pension scheme.

Social events (monthly team lunches and quarterly drinks / team building activities)


Hiring Process

The hiring process may change slightly depending on a number of factors. It is generally a multi step process as indicated. If you pass one stage, you will proceed to the next. We try to give feedback to you if your application is unsuccessful but this is not always possible.

We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out as much as possible about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here!

With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about:

We will review your application and verify claims
Stage One
An initial interview will be with one of our Account Managers
Stage Two
An interview with our UK Head of Operations
Stage Three
A brief assessment task to be completed ahead of the stage four interview
Stage Four
Interview with our CEO, Jonny
Offer & References
We will make a formal offer, subject to references

Diversity & Inclusion

We believe that the best workplaces celebrate and promote diversity. We are committed to ensuring that SoPost is an equal opportunity employer. And we think it’s right to build a company where everybody is welcome, with an open culture that thrives on not just our similarities but also our differences.

Part of this commitment is our promise that every team member and job applicant is treated equally, regardless of protected characteristics such as race, sexuality, religion or age.

Our company values of ownership, trust, no surprises, bigger than me, and doing it right, capture the essence of this statement, but we’re now being clear that this is key to our mission.



Would you love to work with some of the world’s biggest brands? Does working in a fast paced environment that’s growing quickly sound exciting to you? Then we’d love to hear from you!

Click the link below to apply, attaching an up to date version of your CV. Make sure to include a little bit about yourself and why you want to work at SoPost in your email.

If you still have questions regarding this position or anything else about working at SoPost, get in touch using the link below.

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